Refund policy

Returns & Exchanges:

Each item is made to order especially for you, and  because of this we do not accept returns, exchanges or cancellations unless the product is defective or there was a mistake in the printing.  We do not offer returns or exchanges due to sizing issues.

 

CANCELLATIONS:
If you need to cancel your order for any reason, you have 6 hours from the time you placed your order before it goes into production.  Please note that once the order goes into production the order cannot be cancelled.

 

DAMAGES & ISSUES:

Please inspect your order upon receipt,  and contact us immediately at hello@jovinedesigns.com if you receive the wrong item, so that we can evaluate the issue and make it right.